Your customers' shopping experiences can be varied (traditional store, digital, classic e-commerce or after-sales service, etc.).
For "buying action" to be transformed into "buying experience",
we give the floor to your customers and make their voices a real value.
Our Barometer allows you to interact with your customers!
It compiles and exploits their impressions in operational indicators.
Recontact dissatisfied customers,
identify areas for improvement,
understand the expectations of your customers,
communicate with your teams,
share with head office and the network!
In a nutshell, become a player in the satisfaction of your customers.
Once you've mastered the customer relationship know-how,
go to the last level successfully: share it!
Post reviews on social networks:
Facebook, review site, Google review
Enrich your CRM continuously
Transmit indicators to top management
And above all, come back to your customers!